Privacy Policy

Privacy Policy

Introduction

Welcome to https://pharr-texas-truck-gear.rgvtruckparts.com! We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of data from our website visitors, users, and customers. By using our services, you consent to the terms outlined here, in compliance with various global privacy regulations.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

  1. Our official website at https://pharr-texas-truck-gear.rgvtruckparts.com.
  2. Any mobile applications or services associated with our brand.
  3. Interactive features and content available on our websites and platforms.
  4. Communication channels, such as emails, newsletters, calls, and text messages.

Please note that this policy does not cover third-party platforms, apps, or services linked to our website but operated independently, each having their own privacy policies.

Processing Activities

This Privacy Policy guides our interactions with users in the following scenarios:

  1. Account and Service Use: When you create an account, log in, or utilize our applications and services as an authorized user, we process your data to provide personalized access and functionality.

  2. Website Visits: Every time you visit our websites, our systems may collect information about your device, browser type, and interaction patterns for technical administration, security, and analytics purposes.

  3. Communications: We may reach out to you via various channels for promotional, transactional, or informational purposes. You can opt-out of non-essential communications at any time.

Personal Data Collection

We collect several types of personal data to enhance your experience and personalize our services:

  1. Account Information: Details related to your account creation and management, including usernames, passwords (hashed and salted), and profile settings.

  2. Payment Information: Credit or debit card numbers, expiration dates, CVV/CVC codes, billing addresses, and transaction history for processing purchases and refunds.

  3. Financial Data: Banking information for direct payments, if provided, along with transaction records.

  4. Purchase History: Records of your orders, including products purchased, quantities, prices, shipping details, and order status.

  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to deliver personalized content and improve our applications.

  6. Location Data: Information about your physical location, gathered with your consent, for location-based services and marketing (if enabled).

  7. Feedback and Reviews: Submitted comments, ratings, and reviews to enhance our products and services.

  8. Social Media Information: Data from social media platforms when you interact with us through these channels, including posts, shares, and follow details.

  9. Product Preferences: Your choices regarding products, including saved items, wishlists, and purchase preferences, to offer tailored recommendations.

We collect this data through direct user input, automated systems (like cookies), and third-party services, always in compliance with relevant privacy laws.

Cookies and Similar Technologies

We employ cookies and similar technologies for the following purposes:

  1. Strictly Necessary: These ensure basic functions of our website, such as secure login, account management, and page navigation.

  2. Preferences: Cookies in this category remember your preferences, language settings, and display options to enhance user experience.

  3. Analytics: We use analytics cookies to gather insights into how visitors engage with our websites, helping us improve performance and content.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes, such as:

  1. Fulfilling orders and providing customer support.
  2. Personalizing content and recommendations.
  3. Conducting market research and analytics.
  4. Complying with tax, accounting, and legal obligations.

Once data is no longer needed for these purposes, we securely delete or anonymize it to protect your privacy.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you and its processing details.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances, such as when the purpose for collection is no longer relevant.
  4. Restriction: Limit our use and processing of your data under specific conditions.
  5. Portability: Receive a copy of your personal data in a structured format, portable to another system.
  6. Objection: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
  7. Non-Discrimination: Be free from decisions based solely on automated processing of your personal data.
  8. Appeals and Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

To exercise any of these rights, please contact us using the details provided in the ‘Contact Information’ section below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page, and the updated policy will become effective immediately upon publication. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to your privacy:

We value your trust in our services and are committed to protecting your personal information. This policy is designed to ensure transparency and accountability in handling your data.